Page 72 - Real_Reading_1
P. 72
&Égtuc#
H'ezz z*s*s&<Lxz& UmEt16
Learning tip Focus on ...
íng forms
Some texts are hard Lo
For
understand because [hey We use the ing form of the verb after some prepositions. example:
conlain a lot of long senl"ences. She's good ot speoking to customers. He's thinking of becoming o chef.
Understanding who and what We also use the ing form after (be) responsible for.
pronouns and possessive
Which of the porters is responsible for these duties? Complete the sentences.
adjeclives refer to can help you
a The ---------- is responsible for welcoming guests into the hotel.
understand long sentences.
b The __________ is responsible
for ensuring that guests' needs are met.
for takrng care of guests who attend
c The -----"--"_ is,responsible
Look carefully at the first functions.
paragraph. What do the d The __________ is responsible for ensuring that all requirements
the customer and the banqueting
words in italics refer to? ananged beh¡¡een co-ordinator are met.
@the correct option. Complete these sentences
about other duties in the hotel.
a one (line 1) e The chef is resoonsible the meals.
for
@a job f The chambermaid the rooms.
is responsible for -_-____________________
2 a hall porter s The receptionist for suests in.
is responsible
b they (line 3)
for
the meals.
h The waiter is responsible ____-_-________________
t hall porters
.- ,,*,,
..,- recepton
? hell nnrior< ¡n/ tha '
r-,
team ó The website also includes a list of each porter's duties. Read the
lists and match the duties with the job titles in the Overview
c their (line 5)
(pa9e 7ó).
1 the hotel porters'
2 the guests' List A contains Ihe holl porter's / night porter's / banqueting porter's duties.
d their (line 5) List B contains the holl porter's / night porter's / bonqueting porter's duties.
I the hotel porters'
2 the guests'
What do these words in italics
in the other two paragraphs
Duties include:
refer to? Write your answers.
r booking guests ¡n or checking out
2,
a that (paragraph Iine 1) I operating telephone iwitchboard
___________üe_rc-@ r sery¡no refreshments to ouests
I providing room service and early tea or breakfast
2,
b lt (paragraph line 2)
r checking secur¡ty of building
r keeping foyer, reception area and lounges clean and tidy
2,
c they (paragraph |ne 2) r delivering morning papers to guests
Duties includer
d s/he (paragraph
2,line 4)
I greeting guests on arr¡val
r answering genéral queries
3, line 2)
e they (paragraph r showing guests to their rooms and carrying luggage
r looking after all mail and messages, both ¡nternally and
externally
f They (paragraph r obtaining tickets, reserving tables and organising transport
3, line 3)
I recording any special requests for guests such as
g who (paragraph newspapers, early morning calls, early tea or breakfast
3, line 4)
7 Claudio would prefer to be a night porter so that he can study
during the day. Which of the three jobs would you prefer?
l'& p-rpfer @-De -o---
www.languagecentre.ir
